Privacy Policy
Effective Date: July 3, 2026
Welcome to Citichoice.
Citichoice Technology Ltd (“Citichoice”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, share, and protect your information whenever you use our websites, applications, products, and services across the Citichoice ecosystem.
By accessing or using any Citichoice service, you agree to the practices described in this Privacy Policy.
About Citichoice
Citichoice is a global technology company incorporated in the United Kingdom, Nigeria, and the United States. We operate an integrated ecosystem of digital platforms including, but not limited to:
- Citichoice Institute
- Citichoice Host
- Citichoice Store
- Citichoice Developer
- Citichoice Agent
- Citichoice News
- Citichoice Foundation
This Privacy Policy also applies to future Citichoice products and services unless a separate privacy policy is provided.
Information We Collect
We may collect the following categories of information.
Personal Information
When you create an account, purchase a service, enrol in a course, contact support, or interact with our platforms, we may collect:
- Full name
- Email address
- Phone number
- Residential or business address
- Date of birth (where required)
- Company information
- Government-issued identification (where legally required)
- Tax information (where applicable)
Account Information
When you create a Citichoice Account, we may collect:
- Username
- Password (stored securely in encrypted form)
- Profile information
- Account preferences
- Login history
Payment Information
Depending on the service you use, payments may be processed through trusted third-party payment providers.
We may receive information such as:
- Payment confirmation
- Transaction ID
- Payment status
- Billing information
We do not store your complete debit or credit card details on our servers.
Technical Information
When you visit our websites or applications, we automatically collect information including:
- IP address
- Browser type
- Device type
- Operating system
- Language settings
- Time zone
- Pages visited
- Referral source
- Usage statistics
- Cookies and similar technologies
Educational Data
If you use Citichoice Institute or future education platforms, we may collect:
- Course enrolments
- Assessment results
- Certificates earned
- Progress reports
- Learning activity
- Assignment submissions
Business Information
For business services such as company registration or compliance support, we may collect:
- Company registration information
- Tax identification details
- Trademark documentation
- Business records required to provide our services
How We Use Your Information
We use your information to:
- Create and manage your account
- Deliver products and services
- Process payments
- Verify your identity
- Provide customer support
- Improve our products
- Personalise your experience
- Send important account notifications
- Provide requested educational services
- Prevent fraud and abuse
- Comply with legal obligations
- Protect the security of our platforms
Where permitted by law, we may also send promotional communications. You may unsubscribe at any time.
Single Citichoice Account
Citichoice operates a unified account system.
A single Citichoice Account may be used across multiple Citichoice platforms. Information associated with your account may be shared internally between Citichoice services to provide a seamless experience.
For example, the same account may allow access to Citichoice Institute, Citichoice Host, Citichoice Store, and future services without requiring separate registrations.
Cookies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Improve website performance
- Analyse website traffic
- Measure marketing effectiveness
- Protect against fraud
Most web browsers allow you to disable cookies, although doing so may affect certain features.
Sharing Your Information
We do not sell your personal information.
We may share information with:
- Payment processors
- Cloud hosting providers
- Email delivery providers
- Analytics providers
- Customer support platforms
- Identity verification partners
- Legal and regulatory authorities where required
- Professional advisers such as auditors or legal counsel
All third-party providers are required to protect your information appropriately.
International Data Transfers
Because Citichoice operates internationally, your information may be transferred to and processed in countries outside your country of residence.
Where required by law, we implement appropriate safeguards to protect your information during international transfers.
Data Security
We use industry-standard security measures including:
- SSL/TLS encryption
- Secure cloud infrastructure
- Encrypted passwords
- Access controls
- Firewalls
- Security monitoring
- Regular software updates
While we take reasonable precautions, no system can guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymised where appropriate.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Restrict processing
- Object to certain processing
- Withdraw consent where applicable
- Request a copy of your information
- Lodge a complaint with your local data protection authority
Requests may be submitted using the contact details below.
Children’s Privacy
Our general services are not intended for children under the age required by applicable law without parental or guardian consent.
Some educational or charitable programmes operated by Citichoice Foundation or future education services may involve children. In such cases, information is collected only where legally permitted and with appropriate consent where required.
Third-Party Links
Our websites may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
Marketing Communications
You may receive updates about new services, educational programmes, product launches, and promotions.
You may opt out of marketing emails at any time using the unsubscribe link included in our communications.
Service-related notices will continue to be sent where necessary.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.
The updated version will be published on this page with a revised Effective Date. Continued use of our services after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.
Citichoice Technology Ltd
Email: [email protected]
Website: https://citichoice.co
We will respond to privacy requests as soon as reasonably possible and in accordance with applicable law.